Privacy policy.

Last updated: April 19, 2026

At Fire Stopping Birmingham ("we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information we collect.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our fire stopping installation services. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the features you use.

• Contact Data: Full name, email address, phone number, and company name.
• Project Data: Information relating to your specific project, such as organization type, project requirements, unit count, and timelines.

2. How we use your information.

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use the information we collect or receive to:

• Provide quotes and estimates for our fire protection services.
• Communicate with you regarding compliance, installation timelines, and technical requirements.
• Send administrative information to you.

3. Third-party service providers.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. This includes our CRM platform (GoHighLevel) used to securely manage project inquiries.

4. Data retention.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by UK law (such as tax, accounting, or compliance with the Building Safety Act 2022).

5. Your rights.

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

6. Contact us.

If you have questions or comments about this notice, you may email us at compliance@firestoppingbirmingham.co.uk.